Full Time Technicians

Our technicians are factory-trained at the Headquarters in Switzerland before ever venturing out into the field. They are extremely responsive, very thorough, safe, and will truly teach your employees how to get the most out of your JCEM equipment. Our techs truly know and understand pleating and production.

Remote Access

Every new JCEM machine is equipped with Remote Access capability, allowing our U.S. or even Swiss based technicians remote access to your machinery for diagnostics, trouble-shooting, or updating. It’s an extremely fast, efficient, and cost-effective way for us to virtually log-in to your machine to see what you’re seeing.