JCEM USA is not simply a sales office; we are a bona fide extension of our headquarters in Switzerland with (2) U.S. based full-time Service technicians for on-site service, phone support, new machine installation, etc. All combined, the JCEM USA team has over 55 years of pleating experience which makes us well-equipped to handle even the most challenging applications. Put us to the test by bringing us your most difficult material to our facility here in Simpsonville, KY for trial pleating so you can see what the hype is all about.
JCEM GmbH Switzerland Location
JCEM USA Location
Full Time Technicians
Our technicians are factory-trained at the Headquarters in Switzerland before ever venturing out into the field. They are extremely responsive, very thorough, safe, and will truly teach your employees how to get the most out of your JCEM equipment. Our techs truly know and understand pleating and production.
Every new JCEM machine is equipped with Remote Access capability, allowing our U.S. or even Swiss based technicians remote access to your machinery for diagnostics, trouble-shooting, or updating. It’s an extremely fast, efficient, and cost-effective way for us to virtually log-in to your machine to see what you’re seeing.
Interim Contract Pleating
Because we have Demo Pleating equipment on our floor here in the U.S., and true expertise in pleating, it allows us a unique opportunity to help both existing and prospective customers by offering interim contract pleating. This can be extremely helpful for bridging production needs between order placement and machine delivery!
As a result of our many years of pleating experience, combined with the variety of Demo machinery we have here at our facility at JCEM USA, it makes for a perfect combination for pleating trials and development. This can be especially helpful if working with a media supplier on a customized material for a specific application. After all, even the best filtration media is no good if it can’t be pleated.
Bring us your tired, weary, and poor pleating machines and use them as a trade-in towards a new JCEM Pleating machine to help offset the cost! Don’t be ashamed – we’ve seen them all! We will even buy them outright without a trade. We’re pleater fanatics and will likely take whatever you have.